Job Description

About Us

The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality ™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

Our Values

We Engage and We Listen

We Care and We Own

We Provide and We Ensure

We Appreciate and We have Fun

JOB OVERVIEW 

You will be responsible for preparing and serving a variety of coffee and espresso-based drinks, maintaining a clean and organized work area, and delivering excellent customer service. You will also ensure that our customers have a pleasant experience by being knowledgeable about our menu offerings and creating a friendly and inviting environment. 

Bartenders will craft great drinks and provide exceptional service in a fast-paced environment. As a Bartender, you will be responsible for mixing, garnishing, and serving alcoholic and non-alcoholic beverages to our guests, all while ensuring their comfort and satisfaction. 

ESSENTIAL JOB FUNCTIONS 

• Prepare and serve high-quality coffee and espresso drinks (e.g., lattes, cappuccinos, macchiatos, etc.) according to company recipes and standards 

• Take customer orders, suggest menu items, and answer any questions regarding ingredients, flavors, or drink customization 

• Ensure the coffee bar is clean, organized, and well-stocked at all times 

• Operate and maintain coffee equipment, including espresso machines, grinders, and brewing devices 

• Provide exceptional customer service with a positive attitude, creating a welcoming environment for all guests 

• Handle cash and process transactions accurately using the POS system 

• Maintain health and safety standards in the kitchen and café area 

• Assist with opening and closing procedures, including cleaning, stocking, and preparing the café for daily operations 

• Stay up-to-date with new coffee trends, menu items, and brewing techniques 

• Work collaboratively with team members to meet daily operational goals 
• Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer requests 
• Maintain a clean, organized bar area and ensure stock is properly rotated 
• Provide excellent customer service by engaging with guests in a friendly, professional manner 
• Process payments, including cash, credit card, and tabs 
• Ensure all guests are of legal drinking age and follow all laws and regulations regarding alcohol service 
• Monitor customer behavior and resolve any issues or concerns that may arise 
• Assist in maintaining inventory and ordering supplies 
• Keep track of and maintain the cleanliness of glassware, utensils, and bar equipment 
• Adhere to all safety and sanitation guidelines 
• Work collaboratively with other staff to ensure smooth service 
• Create a welcoming and enjoyable atmosphere for customers 

Requirements

ESSENTIAL QUALIFICATIONS 

• Previous experience as a Barista or in a customer service role preferred but not required 

• Passion for coffee and the ability to learn about different brewing methods, coffee beans, and drink styles 

• Excellent communication and interpersonal skills 

• Ability to multitask in a fast-paced environment 

• Friendly, positive, and customer-focused attitude 

• Ability to work early mornings, weekends, and holidays as needed 

• Basic math skills for handling cash and processing transactions 

• Strong attention to detail and cleanliness 
• Previous bartending experience preferred 
• Strong knowledge of drink recipes and bar operations 
• Excellent communication and interpersonal skills 
• Ability to multitask in a fast-paced environment 
• Basic math skills for handling cash and making change 
• Must be able to stand for extended periods and lift heavy objects 
• Must be 18+ years old (or meet state requirements) 
• TIPS (or equivalent) certification preferred 
• Availability to work evenings, weekends, and holidays as needed 
• Experience in a high-volume environment 
• Knowledge of craft cocktails and mixology 

PHYSICAL DEMANDS & WORK ENVIRONMENT 

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development

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