Job Description

Are you ready to take the next step in your hospitality career? Signia by Hilton San Jose , a recently renovated luxury landmark hotel in the heart of Silicon Valley, is seeking a passionate and dynamic Security Supervisor to join our fast-paced and high-performing team.

Our stunning property boasts 541 beautifully renovated guest rooms and suites, three signature restaurants, and a rooftop outdoor pool that is truly unrivaled in the South Bay. This is your chance to be part of a team that was named Great Places to Work eight years straight! 

Shift Pattern: AM/PM/Overnight: varies - including weekends and holidays

Pay Scale: $28.00 - $29.00

Ideal candidate:

Must have supervisor experience

At least 2 years security officer knowledge.

Will have open flexible scheduling availability. 

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• Access to pay when you need it through DailyPay 

• Medical Insurance Coverage – for you and your family 

• Mental health resources including Employee Assistance Program 

• Best-in-Class Paid Time Off (PTO) 

• Go Hilton travel program: 100 nights of discounted travel 

• Parental leave to support new parents 

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 

• 401K plan and company match to help save for your retirement 

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 

• Career growth and development 

• Team Member Resource Groups 

• Recognition and rewards programs 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.

• Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property.

• Promote safe work practices.

• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling, and assigning work and delivering recognition and reward.

• Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation.

• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.

• Perform duties of a Security Officer, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

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